Last updated: January 2024 slotozen
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online casino platform. We are committed to protecting your privacy and ensuring the security of your personal data in compliance with German and European Union data protection laws.
We collect personal information that you voluntarily provide to us when registering on our platform, making deposits, or contacting our customer support. This includes your name, email address, date of birth, postal address, and phone number.
We also collect financial information such as banking details and payment method information necessary for processing transactions and complying with anti-money laundering regulations.
When you access our platform, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, and pages visited.
We use cookies and similar tracking technologies to enhance your gaming experience and analyze platform usage. You can control cookie settings through your browser preferences.
We use your personal information to provide and maintain our casino services, process transactions, and ensure compliance with German gambling regulations. This includes verifying your identity and age to meet legal requirements.
Your information helps us communicate with you about your account, respond to customer service requests, and provide technical support. We may also use your data to detect and prevent fraudulent activities.
We analyze usage patterns to improve our platform functionality and develop new features that enhance the user experience.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform and conducting business activities.
We may disclose your information when required by law or to comply with legal processes, including requests from German regulatory authorities or law enforcement agencies.
In the event of a business transfer or merger, your information may be transferred to the acquiring entity, subject to the same privacy protections.
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure transmission protocols.
Our platform uses industry-standard security technologies and procedures to safeguard your information. Regular security audits ensure our protective measures remain effective.
While we strive to protect your personal information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
As a resident of Germany, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR). You have the right to access, update, or delete your personal information.
You may request data portability, object to processing activities, or restrict how we use your information. You also have the right to withdraw consent for data processing activities that require your consent.
To exercise these rights, please contact our data protection officer using the contact information provided below.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your account activity.
Financial records and transaction data are retained according to German legal requirements, typically for a period of ten years after the last transaction.
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
Your personal information may be transferred to and processed in countries outside the European Economic Area. We ensure such transfers comply with applicable data protection laws.
We implement appropriate safeguards, such as standard contractual clauses, to protect your information during international transfers.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through email or prominent notices on our platform.
Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer.
We are committed to addressing your privacy concerns promptly and transparently. All data protection inquiries will be handled in accordance with applicable German and EU regulations.
For general privacy questions or to request access to your personal information, please use our dedicated privacy contact channels available through your account dashboard.
